1, selection of equipment type.
2, according to the special requirements of customers, design and manufacture of products.
3, training technical personnel for clients.
4, the company sent engineering and technical personnel free field for the user to the user's site planning, optimal design process and scheme.
1, product acceptance.
2, assist clients to formulate the construction plan.
1, free appoint special after-sale service staff, arrived at the scene to guide customers installation and debugging.
2, equipment installation and debugging.
3, on-site training operators.
4, complete sets of equipment after the installation, full-time technical staff to assist customers free on-site production, until the user satisfaction.
About the after sales:
Since the date of completion of qualified, the company will active users pay a return visit regularly, review way for visiting or remote contact;
After receiving the user's visit, call, fax, E-mail, will set up after-sales service related information for user files, after sale service work shop of archive to plan after the completion of the project contract files;
Tracking users when using equipment, guide the user maintenance and normal operation, the operation information collection, in order to facilitate early detection and troubleshooting, hidden problems, at the same time can also be in equipment failure can realize accurate analysis to quickly solve;
When equipment failure happens, I will immediately, head of the company's after-sales service after-sales service organization staff.
Service tenet: high quality and efficiency, patient, warm-hearted, considerate carefully - until solve the problem, until the user satisfaction.
Service aim: quality to win customer satisfaction
Service efficiency: warranty or warranty if equipment failure, the supplier, after being notified maintenance personnel arrived at the scene within 48 hours and began to repair.